Toolbox Hosting

Privacy Policy

Last updated: March 18, 2026

1. Data We Collect

We collect information you provide directly to us, including:

  • Account information: Name, email address, and password when you create an account
  • Billing information: Payment details processed securely through Stripe (we do not store credit card numbers)
  • Usage data: Information about how you use our services, including server logs and analytics
  • Support communications: Messages and emails you send to our support team

2. How We Use Your Data

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send billing notifications
  • Send technical notices, updates, and support messages
  • Monitor and analyze usage trends
  • Detect, prevent, and address technical issues and fraud

3. Cookies

We use essential cookies to maintain your session and preferences. We also use Google Analytics to understand how visitors interact with our website. You can disable cookies in your browser settings, though this may affect functionality.

4. Third-Party Services

We share data with the following third-party services as necessary to operate our business:

5. Data Retention

We retain your account data for as long as your account is active. After account deletion, we retain data for up to 30 days for backup purposes before permanent deletion. Billing records may be retained longer as required by law.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), encrypted storage for sensitive credentials, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal obligations)
  • Export your data in a portable format
  • Opt out of marketing communications

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact

For privacy-related inquiries, contact us at [email protected].